Customer Support

The OpenLink Bulletin – Spring 2015

Introducing OpenLink’s New Platinum Support Plan

Customer satisfaction has always been an important focus for OpenLink. Our Platinum Support Plan includes a series of services and options to manage the software needs of our customers.

The Platinum Support Plan includes all of the same benefits available under the base technical support plan, enhanced with a series of value-add services and rapid response times.

These services focus on providing:

  • Increased engagement and management of your support needs
  • Proactive system maintenance
  • Convenient software deployment

 Contact your account manager for more information.